Supporting our mission provides infants, children, teens, and adults with the speech and hearing help they need when financial resources are limited.

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A sample from our 2018 Patient Survey


Doctor was great.  Very professional.  Thanks! —Gracie A.

We were early in clinic facility open clean very courtesy whom we spoke with. —Jacob P.

Dr. Gagesch is wonderful.  My reason for coming back. —William B.

Already have recommended Sertoma Speech and Hearing Center.  I was there 2 year ago and t thought it (hearing) would get better, but only got worse.  Time to admit I needed help.  Wonderful ladies. —Lisa G.

I have recommended your office to friends & family.  Dr. Tom and entire staff do a terrific job.  All are very professional and friendly!  Thank you so much. —Susan H.

My son was uncooperative & (Dr.) Jennifer worked very hard to get the test done.  She was very patient and kind and gave him a break when needed.  I didn't feel like she was rushing through the exam. —Carter P.

My visit was a very satisfying experience.  The hearing technician was very warm and kind.  She explained each test thoroughly and explained all of my questions to be sure I understood. —Caleb H.

Dr. Flowers was professional as well as compassionate and understanding.  He answered all our concerns. —Mary S.

Everyone was so kind when came in, and the audiologist showed amazing patience and true understanding with my son! —Andrew P.

This was the most comprehensive evaluation I've ever had.  (Dr.) Christina was very thorough in understanding my specific difficulties and was extremely friendly & comforting in her attentiveness & consideration. —Bobbi E.

The doctor (Dr. Jennifer) was  very clear in explaining the process & the results.  She told me to take some time to think about my decision. —Darlene O.

Dr. Kreps was very nice and answered all my questions. —Maryann G.

My visit was great.  I like and appreciated everything.  Nothing was unpleasant.  I don't see the need for any improvement.  Dr. Tom was professional, courteous, knowledgeable.  As a former teacher I would give him an A plus. —Robert K.

Neat environment and friendly staff. —Nusirat A.

My experience was exceptional.  My husband was helped by (Dr.) Christina many times.  Thank you. —Phyliss A.

Excellent!  So kind and helpful. —Heidi C.